Voice and Accountability: Community Empowerment for Improved Local Service Delivery in Zambia
Civil Society for Poverty Reduction (CSPR) with partnership from Partnership for Transparency (PTF) in implementing the Voice and Accountability: Community Empowerment for Improved Local Service Delivery in Zambia is a four year (2021 to 2026) project financed by the Japanese Social Development Fund (JSDF) and administered by the World Bank. The project seeks to strengthen community awareness and participation with school management and local authorities for accountable primary and secondary education services.
The project is empowering citizens to use their voices and create a channel to communicate with local authorities concerning basic education service delivery. This is being achieved by (i) building community awareness and capacity to apply social accountability tools in education service delivery; and (ii) increasing community participation in a dialogue with school management and local authorities to seek improved education service delivery in nine districts targeting approximately 86,000 citizens. Ultimately, community members will receive the social accountability training necessary to ensure quality service delivery in the education sector. This project is being implemented alongside similar initiatives, including the World Bank-financed Zambia Education Enhancement Project (ZEEP) and US Agency for International Development’s ongoing support for literacy programs.
Project objectives
The Project Development Objective (PDO) is to strengthen community awareness and participation with school management and local authorities for accountable primary and secondary education services in the nine selected districts in Zambia. To achieve this the project is organized according to three components:
Component 1: Increasing Community Awareness of the Delivery of Education Services
Component 2: Enhancing Community Engagement and Participation in the Delivery of Education Services
Component 3: Project Management and Administration, M&E and Knowledge Dissemination
V&A Success Stories
Project Implementation Provinces
The project is being implemented in 45 schools across 9 districts in Zambia’s Western (Koama, Kalabo, Nalolo, Senanga, Shesheke) and Eastern (Katete, Mambwe, Vubwu, Sinda) provinces, targeting approximately 86,000 citizens.
Click on map to view schools.
